The TSI Team

Meet Our Team

Meet some of our amazing team that will be working with you on all your IT challenges. We make sure you always have a real person for the support you need.

Mark Putiyon

Chief Executive Officer

President and CEO of TSI, Mark Putiyon graduated Cum Laude from Strayer University with a BS in Information Technology and a minor in Programming. Mark is the former president of Tech Solutions and has over 25 years of IT industry experience. He holds certifications in Microsoft, Novell, Apple, Cisco, Barracuda and Dell. Mark manages the Technology Department and the Sales and Marketing teams of TSI. Additionally, he spent three years in the Mojave Desert with the United States Army. He is involved with his local church by serving as a former deacon. Mark volunteered with both youth and audio visual ministries. When away from the office he enjoys paintball, video gaming, playing cards and his favorite board game, Settlers of Catan, with his boys.

Andrea Augustoski

Chief Financial Officer

Andrea joined TSI in December 2020 and brought with her over 20 years of accounting experience in the financial, retail, healthcare, and technology industries. She holds a Bachelor’s in Human Resource Management, as well as a Master’s in Business Administration from Mary Baldwin University. Andrea is Society of Human Resource Management (SHRM) certified and utilizes all her skills and experience to serve and support TSI’s clients and staff.

Donovan Brock

Engineering Manager

Donovan is a solutions-oriented, results-driven IT Director with more than 15 years in the IT Industry. His background is from a world of outsourced managed IT services, so he has a wide range of experience with many different types of systems and environments. More recently, Donovan has been involved with the planning and implementation of information security solutions. He has notable success implementing a broad range of initiatives in direct support of business objectives for various industries. Specific areas of expertise include Information and Technology management consulting, network design and implementation, software operations, and business continuity/disaster recovery planning. He has a proven track record in secure network design, system analysis and development, and full life-cycle IT project management.

Bob Pople

Help Desk Manager

Bob joined TSI in May of 2020 and has held multiple positions within the organization. He works remotely from Illinois but travels to the TSI offices throughout the year. Bob brings to the table over 25 years of management experience in high volume retail as well as owned and operated a PC repair shop for over a decade. He volunteers with the local Police Department and Police Benevolent Association during events as well as with his local High School’s FFA Student car restoration projects. As a veteran of the US Army, he held multiple MOS(s) as a Forward Observer and Air Defense Artillery during the latter years of his service. Bob spent his entire working life in the Service industry polishing his “customers first” skillset. When away from the office Bob is a Jack of all trades, he enjoys remodeling and building with his hands, Fishing, PC Gaming and Community Service.

Perris Herrera

Account Manager

Perris joined the TSI team in October 2022 bringing with her an extensive 20-year background in Customer Relations and Retail Management. She was also responsible for the Training & Development of many teams within her district and region. Perris is a powerful force in the workplace and uses her positive and persistent attitude to advocate for all her clients to ensure they receive the best possible service. She completed college in Pittsburgh where she studied to become a Veterinarian Technician. Perris loves to travel and spend time with her family and her fur babies.