Managed Technology Services

TSI provides our clients with quality, reliable and secure technology solutions, with a human touch. We help eliminate “IT anxiety” and help you focus on your core business.

Personal Contact Strategy

TSI is distinguished in the industry by our personal contact strategy. When you contact us, you talk to a real person on our support team and our technicians work on the job through completion. We are further noted for our quality products and industry leading, budget friendly pricing strategies. These qualities provide a value-added package to our clients. Our core business strengths are:

  • Managed Technology Services
  • Internet Website Services
  • Cyber Security Planning and Protection
  • Network and Infrastructure Engineering
  • Voice Over Internet Protocol Solutions
  • Data Center Operations

Our Service Model

Our service model, performed by our engineering and support teams, is built upon structured planning, quality installation and industry-leading tools to monitor client infrastructure systems and functions. Our 24/7 network monitoring service allows us to detect and resolve matters before they escalate and result in downtime, data loss or expensive repair issues. Some of the items we monitor include:

  • Network and server availability
  • Hardware integrity and reliability
  • Data storage and availability
  • Server traffic and load
  • VoIP phone availability
  • Internet service

While we monitor day-to-day operations and resolve issues as needed, we also perform periodic onsite analysis of your entire infrastructure for its performance against established goals and objectives. This review allows us to assess whether you are achieving the desired level of performance and organizational productivity. We can also help with planning and budgeting to meet short, near and long-term goals and objectives.

Additional Service Capabilities

Backup and Data Recovery (BDR)

Cabling

Colocation Services

Cloud Storage

Collaboration/File Sync and Share

Consulting

Data Center

Desktop as a Service (Daas)

Helpdesk/Service desk

Infrastructure as a Service (Iaas)

Managed Compliance Services (HIPAA, PCA, NIST & CMMC)

Managed Email/Anti-Spam

Managed Enterprise Wifi Solution

Managed Print Services

Managed SD-WAN

Managed Video Surveillance

Mobile Device Management

Remote Monitoring (Desktop, Server, Network)

SaaS Email (Hosted Exchange, Office 365, Gmail)

SaaS CRM (Dynamics CRM, Salesforce,etc.)

Software as a Service (Saas)

Virtual Desktop Infrastructure (VDI)

To Learn More about Managed IT Services

Book An Appointment